As a Leading company, we are responsible for driving our business forward to the benefit of all our Customers and providing worldwide markets with a return on their investment commensurate with our valuation as a premier industrial company. This will only be accomplished by our continued focus on quality, reliability, durability, vocational value and customer service.
Throughout our history, we have been a wellspring of innovation, creativity and technological advances. And I am proud to say, NOVOZ INTERNATIONAL plans to continue its heritage of leadership in the markets we serve and in the communities where we live and work.
While our constant desire to improve will change some of the things we do as a company, we will always continue to exercise ethical business practices, maintain a respect for the individual and run our business in ways that earn us the trust of those whom we encounter.
Our people have never shied away from hard work or difficult tasks. We continue to believe that our products, services and the value they add to our customers’ businesses remain the fundamental elements of our continued success.
The efforts of our international operations continue to focus on expanding our market share outside of Malaysia mainland and we are pleased with the acceptance we are receiving. To that end, our market share continues to grow and our global footprint continues to expand. We have a number of promising new products in our research and development pipeline and new product production launches are drawing closer. We are always looking forward to connect our organisation with qualified potential customers to take business development to a much higher level.
Setting a powerful tools and methodologies used for promoting our products and services through the Internet
is one of our basic concerns, including a wider range of marketing elements than traditional business marketing which lead us to Growth in potential, Elegant communications, Better control, Improved customer service & Competitive advantages
Focusing on Flexibility and convenience our Customers may research and purchase products and services at their leisure
We strongly believes that customer service plays an important role in an organization’s ability to generate income and revenue.
From that perspective, customer service was included as part of an overall approach to systematic improvement.
A good customer service experience can change the entire perception a customer holds towards our organization.
We will always respond to any questions related to Technical issues and / or claims, we have never shied away from hard work or difficult tasks. We continue to believe that our products, services and the value they add to our customers